The Limecube Shop lets you sell products directly from your website with integrated payment processing, shipping configuration, and order management. This guide covers everything from initial setup to advanced features like coupons and customer accounts.
Shop Setup Overview
Setup Basics
Getting Your Shop Running
- 1Create your shop from the Limecube editor
- 2Add your products with titles, descriptions, pricing, and images
- 3Configure payment settings and connect your Stripe account
- 4Set up shipping options and delivery zones
- 5Configure order history tracking
- 6Test your shop with test card numbers before going live
Payment Settings
Payment processing is handled exclusively through Stripe. The system supports test and live modes, multiple currencies, and tax configuration. Toggle between modes while setting up to ensure everything works before accepting real payments.
Payment Configuration
In your shop settings, configure the following: your Live API Key (from Stripe for production transactions), Test API Key (for sandbox testing), Payment Mode (test or live), Currency (affects both customer payments and settlement), Tax Label (e.g. VAT, GST — this is a display label only and does not affect product pricing), and Tax Percentage.
Accepted Payment Methods
By default, your shop accepts card payments (Visa, Mastercard, AMEX, Diners), Apple Pay (mobile only), and Google Pay (mobile only). Additional methods such as PayPal (Europe), bank transfers, direct debits, and buy now/pay later options can be enabled through your Stripe dashboard.
Payment Security
All payments are processed securely through Stripe, which uses advanced encryption and security measures to protect transactions. Your site is protected by an SSL certificate (indicated by the padlock icon in your browser's address bar), ensuring all data transmitted between your customers and your site is encrypted.
Limecube only accepts secure payments through Stripe — your customers' payment details are never stored on your website or Limecube servers.
Product Management
Add products with titles, descriptions, pricing, images, size variants, and purchase options. Each product supports up to 12 images for optimal performance and user experience.
Product Purchase Options
Each product has a purchase option that controls how customers can interact with it. The default is Available.
Available Options
- 1<strong>Available</strong> — the standard option allowing customers to purchase multiple quantities
- 2<strong>Sold Out</strong> — the product is displayed but marked as sold out, preventing customers from adding it to their cart
- 3<strong>Out of Stock</strong> — the product is displayed but marked as unavailable, preventing cart additions
- 4<strong>Lock to Single Item</strong> — restricts purchases to one unit per order
Keeping sold-out or out-of-stock products visible on your site helps maintain SEO rankings and organic traffic, enables cross-selling through related products, and provides transparency about temporary unavailability.
Product Summary / Feed Section
The product summary section displays your products in a tiled grid format. It serves as both the main shop page layout and a reusable feed element that can be placed on other pages across your site.
Feed Configuration Settings
- 1<strong>Categories</strong> — filter to show all products or a specific category
- 2<strong>Number of Products</strong> — controls the total number of items displayed
- 3<strong>Products per Row</strong> — defines the grid layout (typically 3 for medium sections, up to 5 for full-width)
- 4<strong>Description</strong> — toggle product descriptions on or off
- 5<strong>Page Numbers</strong> — enable or disable pagination and navigation controls
- 6<strong>Image Thumb</strong> — control thumbnail display for each product
- 7<strong>Product Spacing</strong> — adjust the space between product items in the grid
- 8<strong>Space Around Text</strong> — control the padding within each product box
For the best results, use consistent image aspect ratios across your products (square 1:1 is preferred). Compress and optimise images for performance, and organise them in categorised folders within the file manager.
Adding Products
Order History
Track orders using the built-in order history tab within the shop dashboard. For advanced reporting and CRM compatibility, you can also connect your shop to Google Sheets for automatic order data export.
Shipping
Configure local and international shipping zones with standard, express, or free shipping options. You can also set up in-store pickup for customers who prefer to collect their orders in person.
Shipping Zones
You can configure local shipping (within your country or state) and international shipping zones. For international shipping, add countries individually with corresponding shipping prices — new rows appear automatically as you add entries.
Regions and Country Grouping
Regions allow you to group countries together for simplified shipping cost management. Default region groupings are provided, but you can create custom regions to suit your business. Custom regions take priority over default regions when pricing conflicts occur.
Shipping Methods
- 1<strong>Standard Shipping</strong> — standard delivery with your configured pricing
- 2<strong>Express Shipping</strong> — faster delivery at a premium cost
- 3<strong>Free Shipping</strong> — available above a specified order threshold (e.g. orders over $100). The threshold applies to product value only, excluding shipping costs
- 4<strong>In-store Pickup</strong> — customers collect their order in person, with the choice of paying at checkout or paying in store
We recommend choosing the "Payment at checkout" option for in-store pickup. Customers who pay upfront are more likely to follow through and collect their order.
Additional Features
Categories
Organise your products into categories to help customers browse your store more easily. Categories appear as filters on your shop page.
Coupons
Create discount coupons to offer promotions and drive sales. Configure percentage or fixed-amount discounts with optional expiry dates.
Customer Account Login
Enable customer accounts so returning buyers can view their order history, track shipments, and check out faster.
SSO Email Verification
Customer accounts use Single Sign-On (SSO) via email verification — there are no usernames or passwords to manage. When a customer signs in, they receive a verification email and are authenticated automatically. This is considered a more secure method for account management and protecting user data.
Refunds and Receipts
Process refunds through your Stripe dashboard and configure automated email receipts for completed purchases.
Shop Emails and Success Page
Customise the emails your customers receive and the page they see after completing a purchase.
Customisation Options
- 1Navigate to <strong>Shop > Settings > Emails</strong> to customise order confirmation email messages
- 2Navigate to <strong>Shop > Settings > Thank you page</strong> to customise the success page content shown after a purchase
- 3Default messages are provided as a starting point — modify them to match your brand voice and include any relevant post-purchase information
Terms and Conditions Templates
Your shop should include terms and conditions to protect both you and your customers. Below are three example templates you can use as a starting point. Each includes customisable placeholders for your business name, timeframes, countries, payment methods, and shipping costs.
Any terms and conditions provided should be considered a starting point only and are not legally binding. It is your responsibility to ensure the legalities of your terms and conditions on your site. We recommend consulting a legal professional.
Template Options
- 1<strong>Basic Template</strong> — covers introduction, definitions, orders, payment, shipping and delivery, returns and refunds, liability, privacy, changes to terms, and governing law
- 2<strong>Simplified Template</strong> — a streamlined version covering orders, payment, shipping, returns, liability, privacy, changes, and governing law
- 3<strong>Comprehensive Template</strong> — extended coverage including order acceptance, detailed payment terms, shipping and delivery, return process details, warranty disclaimers, liability limitations, and privacy/data protection
Shipping and Returns Policy Templates
In addition to terms and conditions, your shop should have a clear shipping and returns policy. Three customisable templates are available with fields for processing times, shipping costs, return windows, and contact details.
Policy Template Options
- 1<strong>Basic Policy</strong> — covers processing timeframe, shipping options, international shipping, returns window, return process, return shipping responsibility, and refund processing timeline
- 2<strong>Simplified Policy</strong> — a condensed format covering shipping, returns, return process, return shipping costs, and refund processing
- 3<strong>Comprehensive Policy</strong> — extended coverage including processing details, shipping options, tracking, return eligibility criteria, detailed return process, return shipping exceptions, refund processing details, exchanges, and damaged or defective item handling
Testing Your Shop
Before going live, use these Stripe test card numbers to verify your payment flow:
Test Card Numbers
- 14242 4242 4242 4242 — successful payment
- 24000 0025 0000 3155 — authentication required
- 34000 0000 0000 9995 — declined payment
Shop Dashboard Walkthrough
Troubleshooting
If you encounter issues with your shop, check that Stripe is correctly connected, your products have valid pricing, and shipping zones are configured. For persistent problems, contact Limecube support.
Deleting Your Shop
If you need to remove your shop entirely, navigate to the shop settings and follow the deletion process. Note that this action is permanent and all product and order data will be lost.
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