SMTP settings

This page provides information on SMTP Settings.

SMTP settings are useful when you have a mail network that may have higher security or spam protection on it and require your own settings to prove emails coming from forms on your Limecube site are authorised. These policies are defined by your own email provider or IT support.

SMTP settings also remove any 'per hour' mail sending limits as defined below.

Where to find your SMTP settings:

On the top menu: More > Administration > Forms/Email tab

SMTP Settings

Email Limitation per hour

If you don't use your own SMTP settings, Limecube limit the number of form emails sent per hour. This limitation is currently:

  1. Free trial plan: 10 emails per hour
  2. 20 emails per hour on a starter plan
  3. 80 emails per hour on a starter plan

If you receive more emails than this within the hour period, emails will not be lost, they will simply stay in the queue until the next hour.

The reason Limecube limit the number of emails sent per hour is so we can protect all emails being sent through the Limecube network. As Limecube cannot control what each user uses their web forms for, limiting the number of emails sent makes sure no single users' site can abuse Limecube email system and affect other users.

Please note, while we do have limitations sent per hour, the number we set is more than generous for the average site.

The technical explanation:

SMTP settings are simply your Outgoing Mail Server settings. "SMTP" stands for Simple Mail Transfer Protocol. It's a set of communication guidelines that allow software to transmit email over the Internet. Most email software is designed to use SMTP for communication purposes when sending email that only works for outgoing messages.There are two other protocols, POP3 and IMAP, which are incoming settings used for retrieving and storing email. Both of these settings are often required to properly set up any mail client so that it may communicate with your host's mail server.

3rd Party SMTP systems

Here are some popular 3rd party SMTP servers help articles in case you are using these:

  1. Google SMTP
  2. Sendpulse
  3. Mailgun
  4. Sendgrid
  5. Mimecast

Where instructions require you to place an IP address in that references Limecube, use:

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