Crazy Domains - DNS Setting

This page is if you want to point your domain to Limecube when your domain is with Crazy Domains.

Pointing your domain

  1. Log into your Crazy Domains Account and click on the domain that you'd like to make changes to.
  2. Scroll down to the section - DNS Settings
  3. Click the hamburger menu on the right side of the tab, then 'Add Record'.
  4. In the Add Record dropdown, make sure you've selected 'A Record', then click on the 'Add' button.
  5. Leave the 'Sub Domain' blank, and fill the 'IP Address' field with Limecube's server IP: 35.197.188.96
  6. Add a second record, by clicking on the 'Add A Record' button in the bottom left. Fill the 'Sub Domain' field with the value www, then again fill the 'IP Address' field with the IP:   35.197.188.96
  7. If you already have these two A records appearing in your domain DNS Settings but are pointing to a different IP address. Please simply replace that existing IP address with Limecube's server IP: 35.197.188.96
  8. Click the 'Update' button in the bottom right to save your changes.
  9. Once saved, your new DNS records should look like this:
  10. Once these settings have been saved you have successfully changed the DNS records for your domain. These changes may take 1 - 24 hours to propagate throughout the web.
This instruction above is based on that the domain is using Crazy Domains' default name servers. If the domain is using third-party name servers, the process above will not apply and you will need to access the third-party platform's DNS manager to make the DNS changes.

Time delay

It may take up to 2-24 hours for your domain to fully point to Limecube. This time delay is dependent on your domain host.

You may also find that within this period of time, some users will see the new site, some will see the old site.

Troubleshooting

If your domain is pointing to Limecube correctly, it should show our IP address in this tool as per the screenshot below, and show a result of 35.197.188.96.

To use this tool, simply enter your domain name in the first field where you see 'limecube.co, and press 'search'.

DNS Checking tool

IP address not showing

Not showing 35.197.188.96 If you don't yet see 35.197.188.96 showing, and 2 hours have passed, we recommend going back and checking your domain settings against the instructions above.
Only some countries show 35.197.188.96 If it is simply a case that 35.197.188.96 is showing on some countries and not others, that indicates your domain has started updating correctly, but not yet fully updated everywhere yet, and will just need more time.
If you are still having trouble, please create a support ticket by clicking the button at the top of this page.

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