Limecube Shop is all about providing a practical, fuss-free solution that places your products in front of customers faster. It's a pathway designed for Limecube users who value efficiency and effectiveness without sacrificing quality.
This help article is to help you create and manage an e-commerce shop on Limecube.
The Limecube shop has just been released this August 2023, so please keep an eye out as we roll out new shop features on our blog.
It is important to take time to set up your shop properly. If things are not setup properly before launch, this can impact your ability to get revenue from your customers through the shop. Below are the items to make sure you cover when setting up the shop:
The first step to getting started with selling on Limecube is to create your shop.
If your site is still not live, you can add your shop to your navigation menu by clicking the 3 dots next to 'Shop' on the pages panel, and selecting 'Show on menu'
This help video below shows you the steps above.
Payment options are through Stripe, one of the largest payment platforms in the world. See below on how to set your Stripe account up.
Function | What it does |
Live API key: | This key is generated and provided by Stripe, under your Stripe account. It is required for going live with your shop. |
Test API key: | This key is generated and provided by Stripe, under your Stripe account. It is required for testing the shop fully. |
Select payment mode: | Test mode should be selected until your shop is ready to launch. Make sure you have tested your shop before launching! |
Select currency: |
This is the currency both your shop users will pay based on, and how Stripe will take payments. This is very important to make sure you get paid properly for your products.
|
Tax label: | Where tax is applicable on your products, enter the tax type label here. E.g. VAT, GST etc. |
Tax percentage: | Enter the percentage of tax that is included in your product. At this time this only shows a label, and does not add or change the price of your product as entered in the product screen. |
Stripe supports many payment methods such as:
Find the full list of supported payment methods here.
By default, the following will be enabled:
To enable the other payment methods:
Once you logged into your Stripe dashboard, to change the supported payment methods, you can:
To create a Stripe account, visit this link.
If you are creating an account for the first time, Stripe will generate your API keys for you automatically. These can be found either:
Now you are done with this step, head down here.
The instructions below, are for where you already have a key in use, and need to create an extra one.
Once you have created your Stripe account, visit the API keys page here.
A restricted API key only allows the level of access that you specify.
To create a restricted API key:
Follow the exact steps as provided above for generating a 'test key'.
At this time, Limecube offers basic shipping methods. We'll be adding new shipping methods in the near future.
Tick the shipping options that you want to offer for users checking out in your shop.
The price fields above these options align with the checkboxes below.
We currently provide your customer order history though Google sheets. By using Google sheets, you have the following benefits:
You'll also receive an email copy of your customers order each time they purchase.
Google sheets is a mandatory feature, as this protects any loss of order information in case emails are missed in spam or accidently deleted.
To view payment details:
Here you will see a list of your most recent payments and can filter or navigate to narrow down to find specific records.
Click on an individual payment/transaction to see all its details excluding the full credit card number.
You can also see details of individual transactions in your Stripe account. Click here to learn more.
Item | Notes |
Name: | This is your product name that will show throughout your shop and order emails. |
URL: | The page url that your product is accessed by. While the URL auto-populates based on the product name, this can be edited if you wish. Keeping it shorter is considered best practice, but be sure to keep it unique. |
Price: | Enter the product price. There is no need for a currency symbol, as this will automatically apply to your products, based on your 'Payment settings'. |
Description: | This is your product description that will show throughout your shop. Spend extra care on getting your description right, as this will increase the number of people buying from you. |
Image: |
Images upload to your websites file manager. We recommend sorting your images into folders, categorised to make them easier to manage and find. |
Meta Title and Description | These are for SEO purposes and help you rank better in Google. Click here to learn more about Meta Title and Descriptions. |
OG Title and Description |
OG = Open Graph for social media. These settings are for Social Media platforms and properly sharing your product. Click here to learn more. |
The shop dashboard shows a summary of all products that have been added to the shop. While most information on this page is for display purposes only, there are a few functions to be aware of:
Categories work well for shops that have a range of different types of products, to allow your shoppers to find what they are looking for much easier.
Creating a category:
Item | Notes |
Name: | This is your category title |
URL: | The page url that your category is accessed by. While the URL auto-populates based on the category name, this can be edited if you wish. Keeping it shorter is considered best practice, but be sure to keep it unique. |
Description: | This is your category description that will show at the top of your category page. This description is optional. |
Meta Title and Description | These are for SEO purposes and help you rank better in Google. Click here to learn more about Meta Title and Descriptions. |
OG Title and Description |
OG = Open Graph for social media. These settings are for Social Media platforms and properly sharing your product. Click here to learn more. |
Password: |
If you wish to restrict this category and all the products in it, you can set a password. |
By default, a category is not published when it is first created, allowing you time to set everything up. When you are ready to make your category available, either:
To have your categories show on the top site navigation menu like the screenshot above, make sure your category is 'Published':
And under your product edit screen, you have applied your category.
Testing is an extremely important part of setting up your shop for the first time. Limecube allows you to use test credit card details in test mode, to make sure everything is working, ready to go live. There are 3 potential scenarios that should be tested for:
Testing scenarios | Card number to test |
1. Payment success | 4242 4242 4242 4242 |
2. Payment requires authentication | 4000 0025 0000 3155 |
3. Payment is declined | 4000 0000 0000 9995 |
For all 3 scenarios above:
You can add a shop feed to other pages by:
Categories | This feature allows you to show all products, or filter by specific categories. Filtering can be useful for such product range pages, e.g. specials, or clearance. |
Number of products | This controls how many products will display in this area. |
Products per row |
This setting controls how many products will show per row. When activated, it will resize the product preview to fit the number of products required into the width of the section. Typically this is no more than 3 when placed in a medium-width section, or up to a maximum of 5 on a full-screen width section. |
Description | This setting controls whether the description will show or not show in the feed. |
Page numbers | This turns on/off the option to have page numbers and previous/next under your shop products for navigation. |
Image thumb | Controls whether the image thumb will display in this area |
Product spacing | Product spacing controls the space between products. |
Space around text | Controls spacing around the text in each product box. |
Refunds are processed directly through your Stripe account. Click here to learn how.
Limecube sends an order email to both the person making the purchase, as well as the site admin. This does not constitute a valid tax invoice. To setup a valid tax invoice, this is done under your Stripe account.
Enable automated receipts with the email customers for successful payments option in your email receipt settings. You can also customise receipts.
In addition to ordinary receipts, Payment Links can generate paid invoices as proof-of-payment. Stripe generates these automatically for subscriptions, but you need to enable them for one-time payments. Invoices have more information than regular receipts.
To generate invoices, first enable the email customers for successful payments option in your email receipt settings. Then, when creating a Payment Link, on the After payment tab, select Create an invoice PDF. You can also configure your invoice template in the Dashboard.
After the payment completes, Stripe sends an invoice summary with links to download the invoice PDF and invoice receipt to the email address your customer provides during checkout.
These pages are usually added to the footer of your website, and where most consumers will go to look for these.
While an order confirmation is sent with details of the transaction to your buyer, you may at times wish to have tax invoices sent to your buyers. These can be activated under your Stripe account.
Click here to find out how.
To delete your shop:
This process is irreversible for your shop, however you can still recreate a new shop if you need.
Tags: e-commerce, ecommerce, shop, sell online, deleting shop, delete shop, removing shop
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