Deleting your site

This article covers:

  1. How to delete your website
  2. How to close your account

Whether you are in a trial period and testing Limecube out, want a fresh start with a new trial website, or want to delete a website, this article is for you.

When you subscribe with Limecube, you are not under a contract meaning that you can cancel your subscription at anytime using our Profile panel.

Please note that we do not offer refunds for the cancellations of any subscription.

Please note for security reasons we cannot delete your account on your behalf, but this is very easy for you to do yourself.

Closing your account

If you wish to delete your site and account, you can do so by:

  1. Logging in to your Limecube account
  2. Go to the top menu and:
    1. More > Profile > Profile > and click the 'Account' tab
  3. Click the 'Click to delete' button
  4. Confirm your request
  5. Your site will now be deleted.

From the Dashboard:

If you are on the Dashboard the process is slightly different:

  1. In the top right corner of your screen, hover over the profile icon
  2. Click Profile > The 'Account' tab
  3. Click the 'Click to delete' button
  4. Confirm your request
  5. Your site will now be deleted.

As long as you only have one site on Limecube, this process will also remove your account. If you have any additional websites, your account will remain active. It will require deleting all websites under your account.

Important: Once your site has been deleted it is permanently removed and cannot be restored.

This help video takes you through the steps above.

How to delete your site

If you wish to delete your site, you can do so by:

  1. Logging in to your Limecube account
  2. Go to the top menu and:
    1. More > Profile > Profile > and click the 'Account' tab
  3. Click there 'delete site' button
  4. Confirm your request
  5. Your site will now be deleted.

If you have multiple sites on Limecube, this will not affect your account.

Important: Once your site has been deleted it is permanently removed and cannot be restored.

This help video takes you through the steps above.

Cancelling your subscription:

You can cancel your subscription by:

  1. By deleting your account. Go to: More > Profile > Account Tab > Delete Site - this will immediately delete the site and cancel any further subscriptions
  2. By cancelling your plan. Go to: More > Profile > Plan Details > scroll down under the plans and click 'Click to cancel your plan'.

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